Cancellation Fees

Location/Type
No Fee Cancel Time Prior to Pick-up
Fees
Manhattan 30 Min View Details
RIDE NOW® (available in NYC-area only) 5 Min View Details
NYC Boroughs & NYC Airports (JFK, LGA, EWR) 1 Hour View Details
U.S. (Excluding NYC Boroughs and Airports, and Markets Listed Below) 2 Hours View Details
International 12 Hours View Details
Special Orders (Non Sedan & SUV) NYC-area 6 Hours View Details
Special Orders (Non Sedan & SUV) U.S. and International 24 Hours View Details
Atlanta and ATL Airport 2 Hours View Details
Austin and AUS Airport 90 Min View Details
Baltimore and BWI Airport 2 Hours View Details
Boston and BOS Airport 90 Min View Details
Charlotte and CLT Airport 2 Hours View Details
Chicago and Airports (MDW and ORD) 1 Hour View Details
Dallas and Airports (DAL and DFW) 90 Min View Details
Denver and DEN Airport 90 Min View Details
Detroit and DTW Airport 2 Hours View Details
Houston and Airports (HOU and IAH) 2 Hours View Details
Kansas City and MCI Airport 2 Hours View Details
Las Vegas and LAS Airport 2 Hours View Details
Los Angeles and LAX Airport 90 Min View Details
Miami and MIA Airport 2 Hours View Details
Minneapolis and MSP Airport 90 Min View Details
Nashville and BNA Airport 2 Hours View Details
New Orleans and MSY Airport 2 Hours View Details
Orlando and MCO Airport 2 Hours View Details
Philadelphia and PHL Airport 90 Min View Details
Phoenix and PHX Airport 2 Hours View Details
San Diego and SAN Airport 2 Hours View Details
San Francisco and SFO Airport 2 Hours View Details
Seattle and SEA Airport 90 Min View Details
St. Louis and STL Airport 2 Hours View Details
Tampa and TPA Airport 2 Hours View Details
Washington, D.C. and Airports (DCA and IAD) 90 Min View Details
West Palm Beach and PCI Airport 90 Min View Details

Glossary

Wait Time

A fee of $1/minute is charged after the grace period of 60 minutes for international flights, 30 minutes for domestic flights and 10 minutes for non-airport reservations.

Car Seat

$20 for the first child seat requested, $10 for any additional car seat(s) requested

Safety Assurance Fee

$3 per reservation

Taxes

This charge occurs only when applicable.

Tolls

This charge occurs when your trip route takes you through a route that has tolls.

Parking

This is only charged when applicable for Inside Airport Pick-ups or for Hourly trips if a parking fee is paid by the driver.

Meet & Greet

This is for Inside Airport Pick-ups. The amount charged is based on the airport.

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